Casino / Live
Every term you encounter in the lobby — from RTP and volatility to KYC and rollover — is defined here in plain language. This reference covers game mechanics, odds formats, wallet language and account conditions so you can make sharper decisions before you place a bet.
Spotting the difference between volatility and RTP changes how you pick a slot title like Visayas Pearl or Mines Pinoy. Knowing what rollover means stops a wallet hold from catching you off guard. Understanding KYC tells you exactly what documents to prepare before your first GCash withdrawal. Each definition in this glossary is written around the screens and decisions you actually face in the lobby — game selection, deposit flow, bet type and account verification. When a term appears in a pop-up or a table label, you should be able to match it to its meaning here in under a minute.
Terms are grouped by where you encounter them — on the game tile, in the bet slip, on the cashier screen or inside your account settings. Recognising which family a term belongs to narrows down where to look for it.
RTP, volatility, payline, bonus round, multiplier, scatter — these appear on game info panels and provider detail pages. In slots like Visayas Pearl, the game info icon surfaces these values where the studio publishes them. RTP is only shown where the game or provider exposes it.
Asian handicap, over/under, moneyline, spread — these live in the sportsbook bet slip. Football World Cup Betting and PBA basketball markets use these formats. Each bet type changes how a result is settled, so the label on the slip matters before you confirm the stake.
Deposit, withdrawal, e-wallet, pending, processing — these terms appear on the cashier page. Your GCash, Maya or GrabPay route is shown there with any minimum amount and the status field that tracks where your transaction sits right now.
KYC, rollover, turnover, wagering condition, account tier — these show up in account settings and any active condition detail page. The current state of a condition, including progress toward completion, is displayed in your account dashboard after login.
The six terms below come up in nearly every session. Read each definition once and you will recognise the label whenever it appears on a game tile or in a lobby filter.
Return to Player — the percentage of all wagers a game is designed to pay back over a very large number of rounds. It is a long-run statistical figure, not a session promise. RTP is only displayed where the game or provider chooses to publish it.
The mathematical advantage a game holds over time, expressed as a percentage. It is the inverse of RTP for slots. For table games like Speed Sic Bo Live, the house edge is built into the payout structure of each bet type.
How often and how large payouts tend to occur relative to stake. High volatility means less frequent but potentially larger wins. Low volatility means more frequent but smaller returns. Volatility is sometimes labelled variance on a game's detail panel.
The total amount staked on eligible games within a set condition. Turnover is the same concept — total amount bet, not total deposited. Your account dashboard shows progress toward any active turnover condition after you log in.
A jackpot is a game's top prize, triggered by rare symbol combinations or a separate prize mechanic. It is a game feature, not a platform commitment. Whether a title carries a jackpot mechanic is shown on the game's own info panel.
A table game streamed in real time from a studio, with a human dealer managing the cards, wheel or dice. You place bets through an interface on your screen. Speed Sic Bo Live is one example of a live dealer format available in the lobby.
These six terms cover the sportsbook bet slip, cashier flow and account verification steps — the language you meet once you move past game selection and into placing bets or managing funds.
A bet format that removes the draw outcome by giving one side a fractional goal or point head start. It is common in football and basketball markets. The handicap value appears on the bet slip next to the selection before you confirm.
A bet on whether a combined score or stat will finish above or below a set number. Neither team nor player needs to win outright. You are betting on the total — for example, total points in a PBA game — not on the result.
The number of times a specific amount must be staked on qualifying games before a condition is met. The qualifying games, stake multiplier and deadline are shown on the condition detail page inside your account dashboard after you log in.
A digital wallet linked to a mobile number or account — GCash, Maya and GrabPay are the e-wallet options on the cashier page. You fund from your wallet balance and the amount reaches your game wallet through the route shown on the deposit screen.
Know Your Customer — the identity verification process required before withdrawals are processed. Documents and steps are listed on the verification page in your account. Completing KYC clears the hold that appears on unverified withdrawal requests.
A straight win bet with no handicap applied. You pick the side you believe will win, and the payout is set by the odds shown at the time of confirmation. Moneyline odds are listed next to each selection in the sportsbook market.
Glossary terms rarely appear in isolation. When you open a slot title, the game info panel may show RTP alongside a volatility rating — two terms from different definitions that together tell you how often the game pays and at what size relative to your stake. A high-volatility, high-RTP title like Mines Pinoy plays differently to a low-volatility table game, even if both show similar return figures. On the sportsbook side, a Football World Cup Betting market might offer both Asian handicap and over/under on the same fixture. Knowing both terms lets you compare the bet slip options in one pass rather than backing out to check what each label means.
The info icon on a slot tile like Visayas Pearl opens RTP and volatility data where the studio publishes them. Match those two figures together before choosing your stake size — volatility tells you the rhythm, RTP tells you the long-run shape.
Asian handicap and over/under sit side by side on the same market in Football World Cup Betting. The handicap adjusts the result; the over/under ignores it entirely. Picking the right format depends on what you expect from the match, not just who you think will win.
The cashier page shows your GCash route with a minimum amount field and a status label. Processing, pending and completed are account-side terms — not GCash terms. The status updates inside your account wallet, not inside the GCash app.
After login, your dashboard shows active conditions including rollover progress and KYC status side by side. Clearing KYC first removes the verification hold; meeting rollover clears the condition hold. Both are independent steps shown in the same account view.
If a definition here does not match what you see on a screen — a label in a game panel, a field in the cashier or a condition description in your account — reach out through any of the channels below. Bring the exact term and the screen it appeared on so the support team can point you to the right section of your account.
Open the chat icon from any page in the lobby. Describe the term and the screen it appeared on. The support team can explain account-side labels, cashier fields and active condition language in plain terms without transferring you to another channel.
Many term-related questions resolve inside your own account. Rollover progress, KYC status, wallet transaction history and active condition detail are all shown after login. Check the dashboard first — the current state of each condition is displayed there in real time.
For detailed questions about a term in a condition document or a label on a historical transaction, email support with a screenshot attached. Include your account reference number so the team can pull the relevant record and respond with context-specific clarification.
These questions cover how to act on the terms above — where to find a condition, how to check a game's RTP, what to prepare for KYC and how to read your wallet after a GCash deposit.
Tap or click the info icon on any slot tile in the lobby. RTP is shown there when the studio that supplies the game chooses to publish it. If no figure appears, the studio has not exposed that data for the title.
Log in and open your account dashboard. Any active condition shows the staked amount against the required total. The page updates as qualifying bets are settled, so check it after each session rather than estimating from memory.
The verification page inside your account lists the accepted documents and upload steps. Follow those instructions exactly as shown. The team reviews submissions in the order received; status updates appear in the same account section after review.
Select GCash on the cashier page, enter the amount within the shown limits and confirm. The amount moves from your GCash balance to your account wallet through the route displayed. Once credited, the wallet balance updates and you can open any game in the lobby.
PBA basketball markets are available in the sportsbook when fixtures are scheduled. Whether a specific market carries Asian handicap is shown on the bet slip for that fixture. Check the sportsbook section during active PBA rounds for the full list of bet types available.
Pending means your withdrawal request has been received and is in the review queue. It has not been declined. KYC completion and any active rollover condition must both be clear before a request moves to processed. Your dashboard shows which step is outstanding.