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This policy explains exactly what data bl777 com collects when you open and use your account, how we store it, and what choices you have. Access to this platform depends on local law and is available only where permitted in your region.
When you create an account, we collect the registration details you submit — your name, contact information and the payment method you link, whether that is GCash, Maya, GrabPay, PESONet or Bank Transfer. We also collect device and session data automatically when you browse the lobby or load a game. This includes your IP address, browser type and the pages you visit inside the platform. We collect this to operate your account correctly, process transactions through the payment rails you select and respond to account or support requests you send us. We do not sell your personal data to third parties for their own marketing. Data shared with payment processors — for example, when you initiate a GCash deposit or a PESONet transfer — is governed by those processors' own terms, but we share only what is needed to complete your transaction. Retention periods apply: we keep account records for as long as your account is active and for the period required under applicable law after closure. You can request a copy of the data we hold on your account by contacting support through the channels listed on this page.
When you fund your account via GCash, we pass only the transaction reference and amount to complete the deposit. No card or wallet credential is stored on our servers beyond what the processor requires.
PESONet transfers trigger a record on your account transaction log. We keep this for reconciliation and to support any dispute you raise about a specific transfer amount.
Bank Transfer records are retained for the legally required period. You can view your deposit and withdrawal history in the transaction section of your account dashboard at any time.
Maya and GrabPay payment data flows through each processor's own secure environment. We receive a settlement confirmation; the full wallet credential stays within those processors' systems.
Not every interaction on or near this platform falls under this policy. The table below draws clear lines so you know which activity we are responsible for and which is governed by a third party's own terms. If you have a question about a specific activity not listed here, contact support and we will clarify in writing.
Login, registration, password changes and session activity are fully within this policy. We log these actions to protect your account and to let you review your own access history on request.
Deposits and withdrawals processed through GCash, Maya, GrabPay, PESONet or Bank Transfer are within scope for the data we hold. The payment processor's own privacy terms cover data on their side of the transaction.
Pages, game lobbies and support articles served from bl777 com are within scope. Cookies placed by this domain are described in the cookie section; you can manage them through your browser settings.
Links to external sites, game studio interfaces that load in a separate environment and payment processor dashboards are outside this policy. We do not control what those third parties collect once you leave our domain.
You have concrete options available to you at any point while your account is active. Reviewing your data does not require a formal legal request — for most records, your account dashboard already shows your transaction history, login log and the contact details we hold on file. If something is wrong, you can correct basic profile details directly in account settings. For information we do not expose through the dashboard, submit a written request to our support team and we will respond within the timeframe required by applicable law. If your account is closed, you can still request confirmation of what data we retain and the basis on which we keep it. Where local law gives you the right to ask us to delete records, we will tell you plainly which records we can remove and which we are required to keep — for example, transaction records tied to financial compliance obligations.
Your transaction log, login history and account profile are visible after login. For records not shown in the dashboard, submit a written request to support.
Name, contact number and linked e-wallet details can be updated in account settings. Changes that affect payment routing may require identity verification as shown on screen.
Send your question through the support contact paths on this page. Describe the specific record or activity you are asking about so we can locate and respond accurately.
If you believe we hold data incorrectly or need to understand our retention period for a specific record, contact us in writing. We confirm receipt and respond within the timeframe the applicable rules require.
For any question about this privacy policy — including data access requests, corrections or deletion queries — use the contact paths below. When you write to us, include your registered account email and a short description of the record or issue so we can respond without delay. Availability depends on local law and the eligible region your account is registered under.
Send your privacy or data request to our support email address shown in your account dashboard under Help. Include your account reference number for faster handling.
The live chat window is accessible after login. Use it for quick policy questions or to ask which records are visible in your account dashboard before submitting a formal request.
The Help Centre inside your account lists common data and policy questions with written answers. Check there first — many access and correction steps are described without needing to contact the team.
We use standard web security practices to protect the data associated with your account. Sessions are protected and account pages are served over encrypted connections. Cookies placed by bl777 com are used for session management and to keep your account state between pages — you can review and manage these through your browser's cookie settings. We do not use cookies to build advertising profiles for third parties. Data retention follows applicable legal requirements; we do not keep personal data longer than those requirements specify. If we update this policy, the revised version is published at this URL and the change date is noted at the top of the page.
Account pages and transaction screens are served over encrypted connections. This applies when you access your GCash deposit screen, your account wallet and your profile settings.
Cookies from this domain manage your session and preferences. No advertising-network cookies are placed by us. You can remove or block them in your browser settings at any time without losing your account.
We hold your account data for as long as your account is active and for the period required by applicable law after closure. Transaction records tied to financial compliance are kept for the full statutory period.
When this policy changes, the updated version is published at this page address. The revision date is shown at the top. Continued use of your account after an update means you have seen the new version.
The questions below cover what we get asked most about how your data is handled, what you can request and how to reach us if something needs correcting. If your question is not here, contact support using the paths listed in the section above.
We collect the details you enter at registration — name, contact information and any payment method you link such as GCash or Bank Transfer. We also collect device and session data automatically, including IP address and browser type, to operate your account correctly.
Your transaction history, login log and account profile are visible in your account dashboard after login. For records not shown there, send a written request to support with your account reference number and we will respond within the required timeframe.
We do not sell your data to third parties for marketing. We share only what payment processors need to complete your transaction — for example, a transaction reference when you initiate a GCash deposit. Each processor handles that data under their own privacy terms.
Basic profile details can be updated directly in account settings. Changes that affect your linked payment method — such as your GCash or PESONet details — may require identity verification as shown on screen during the update process.
We retain account records for the period required by applicable law after closure. Transaction records tied to financial compliance obligations are kept for the full statutory period. You can request confirmation of what we hold and on what basis after your account is closed.
The revised policy is published at this same page address with the change date noted at the top. If you continue using your account after an update, that indicates you have seen the new version. Check this page periodically to stay current.